PLACING ORDERS
Eataly looks forward to catering for you! Please place all orders at least 48 hours in advance, and 72 hours for orders over 100 guests and seafood platters. Should you wish to place an order with less than 48 hours notice, we kindly request that you contact us directly to facilitate your request in an expedited manner.
DELIVERY
Pricing varies based on location and size of the order. The initial delivery fee displayed when placing your order is a base delivery fee to your area that might be updated based on conditions like distance, order size, among others.
DEPOSIT
A deposit of 30% of the total estimated amount will be charged upon accepting the order.
UTENSILS
Keep those fingers clean — disposable utensils are included with your order at no extra charge! UPON REQUEST ONLY!
ALLERGENS
For further information about allergens handled at Eataly, please inquire with a member of the catering team.
STAFFING
Eataly is able to help coordinate servers, bussers and bartenders for your event!
CANCELLATION & MODIFICATION POLICY
To cancel OR modify a catering order, we appreciate as much advance notice as possible.
Modifications made within 48 hours of delivery time cannot be guaranteed and are subject to an additional charge.
Orders cancelled prior to 48 hours will be fully refunded.
Orders cancelled between 48 and 24 hours of delivery/pick-up time will be charged at 50%, and credit will not be honored.
Orders cancelled within 24 hours of delivery/pick-up time will be charged in full, and credit will not be honored.
A 20% rush fee will be applied to orders received or confirmed with less than 48 hours advance notice.